Refund policy

 

REFUND & RETURN POLICY

At Nova Decor Ethnic Home, customer satisfaction is our priority.

You have the right to return your order within 14 days of receiving your item.

RETURN CONDITIONS

To be eligible for a return:

- The item must be unused, unwashed, and in its original packaging
- All accessories must be included
- Custom or personalized products are not eligible for return

RETURN PROCESS

To start a return, please contact us at:

info@novadecorlethnichome.nl

Once your return request is approved, we will provide you with the return instructions by email.

RETURN SHIPPING COSTS

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

REFUNDS